Privacy policy

Last updated: January 2, 2026

Roots of a Rosebud operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Roots of a Rosebud is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details
  • Account information including your username, password, security questions, preferences, and settings
  • Transaction information including items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
  • Communications with us including customer support inquiries
  • Device information including IP address, browser type, and other identifiers
  • Usage information regarding how you interact with the Services

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, or communicate with us
  • Automatically through the Services, including cookies and similar technologies
  • From our service providers who process information on our behalf
  • From partners or other third parties

How We Use Your Personal Information

We may use your personal information to:

  • Provide, tailor, and improve the Services, including order processing, account management, shipping, returns, and personalized recommendations
  • Marketing and advertising, including promotional emails and targeted advertisements
  • Security and fraud prevention, including protecting accounts and transactions
  • Communicating with you, including customer support and service-related messages
  • Legal compliance, including responding to lawful requests and enforcing our policies

How We Disclose Personal Information

We may disclose your personal information:

  • With Shopify and service providers who support our operations
  • With marketing and advertising partners, in accordance with their privacy policies
  • When you direct or consent to disclosure
  • With affiliates or during business transactions
  • To comply with legal obligations or protect our rights

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information may be transferred outside your country of residence. Shopify may use your information to provide enhanced features, including personalized experiences. Shopify is responsible for processing such information.

You can learn more at:
https://privacy.shopify.com/en

Third-Party Websites and Links

We are not responsible for the privacy practices of third-party websites or platforms linked from our Services.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Security and Retention of Your Information

No security system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access or know your personal information
  • Request deletion or correction
  • Request portability
  • Manage communication preferences

Additional rights may apply if you reside in the UK or EEA, including objection to processing and withdrawal of consent.

Complaints

You may contact us or lodge a complaint with your local data protection authority if applicable.

International Transfers

Personal information may be transferred internationally using recognized legal safeguards.

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@gmail.com
Address: 93 Princess Road, Flat 121, ENG, M14 4BG, GB

For the purposes of applicable data protection laws, Roots of a Rosebud is the data controller of your personal information.